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FAQ's

 

Can I come and view the nursery?
Yes. Our door is always open so the choice is yours as to whether you prefer to simply drop in or ring first and make an appointment so that we can make sure a manager is available to meet with you and answer any questions you have. 

What hours does the nursery open?

Amazing Footprints Nursery Nursery is open from 7.30am to 6.30pm Monday to Friday. Our rates cover all these hours so there are no additional charges for late or early hours as in many nurseries for the early morning or late evening. However, if you have for example booked half day sessions we will need to make appropriate charges for any additional hours you require childcare for outside of your booked session. 

Is the nursery open on Bank Holidays?
The nursery is closed for all Bank Holidays. 


Are you open over Christmas?
The nursery closes at 12.30pm on Christmas Eve and reopens on January 2nd. 

How are fees paid?
We ask that parents pay their fees by monthly Standing Order. We cannot provide you with an invoice each month and fees are due by 25th of the preceding month. We accept payment by internet banking and Childcare Vouchers.

 

Please let us know which childcare vouchers you use so we can ensure we have the appropriate one included on our range of vouchers we accept. 

What is provided in the cost?
Included in the cost is full care from 7.30am until 6.30pm (or the session you have booked). 

 

Does the nursery accept childcare vouchers?
Yes, we do. In order to help parents pay their fees we accept a wide variety of childcare vouchers. 

Are any fees required up front?
Whilst there are no up-front fees required to secure a place we do ask that fees are paid in advance and a refundable deposit will be required. Further details are on the Fee page

Do you offer any discount for siblings? Yes, we offer a 10% discount on the extra child places over and above the first child in nursery.

Can I change my days of attendance?
We are here to help, so as long as we have room to move your days based on our number of places then we will do what we can to accommodate although we cannot guarantee this will always happen.

Are your staff qualified?
We work within the strict guidelines set by OFSTED regarding the qualifications of our team and we will provide on-going training opportunities to ensure that we are able to provide the best standard of care available. 

Do you check your staff’s details?
Yes, we do. We ask for references and everyone must have an "enhanced" clearance through the Disclosure and Barring Service (D.B.S Formally known as the CRB checks)

Do you have any vacancies to work in your team?
We are always interested in hearing from people who would like to come and join us. Please contact us to register your interest in working for us and we will be in contact with you should any vacancies arise.

                                                            
Amazing Footprints Nursery     Proud to be recommended          Promoting Quality in Early Years
 is rated GOOD by OFSTED          Top Nursery in London

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